IT Glue Certified Technician Practice Exam

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Enhance your IT Glue skills and boost your career with the IT Glue Certified Technician Exam. Assess your knowledge with multiple-choice questions, get detailed explanations, and optimize your preparation for the certification test!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.

Can assets created in IT Glue sync back to RMM?

Yes, if you have two-way sync turned on
Yes, all the time
No, sync is only one-way
Yes, if you are subscribed to the Enterprise plan

The correct answer is: No, sync is only one-way

The question focuses on the synchronization capabilities between IT Glue and RMM systems. The correct understanding here is that the sync process operates as one-way. When assets are created in IT Glue, they do not sync back to the Remote Monitoring and Management (RMM) system; rather, they are populated into IT Glue and that information can be pulled or viewed within IT Glue itself, but there is no mechanism for those assets to flow back into the RMM. Two-way sync implies a dynamic interchange of data where changes in one system would be reflected in the other; however, in the scenario presented, the design of the integration is such that it only allows for data to be sent from RMM to IT Glue but does not permit the reverse. This helps maintain data integrity and prevents potential conflicts that could arise from having two systems attempting to manage the same data in different ways. The other choices suggest scenarios that misinterpret the sync capability. For instance, thinking that it's always syncing or requires specific plans confuses the fundamental nature of how data synchronizes between these systems. Understanding this one-way sync model is crucial for managing data effectively between IT Glue and RMM tools.